1. Visit the website of the official mall designated by the Hong Kong Intellectual Property Exchange.

2. Log in to the mall through mobile phone number (email) and password.

3. After entering the mall, choose the goods you want to exchange, you can search through search, or search by category.

4. Select the goods you want to exchange, click the goods to enter the exchange page, and place an order for exchange.

5. Click the item you want to exchange to add to the shopping cart.

5. Check the shopping cart and confirm the items to be exchanged (virtual gifts can be exchanged directly without adding a shopping cart).

6. After entering the order interface, add the receiving address.

7. After adding, click the "submit order" button to fill in the receiver information.

8. Enter the payment password and confirm.

9. Confirm order submission and deduct corresponding points.

10. Collect exchange merchandise.

reminder:

1. Consumption points: refers to the amount of money consumers give corresponding points.

2. Bonus points: refers to the additional points awarded to consumers.

3. Bonus points: refers to the corresponding points given to consumers according to the activities.

4. The points are not cleared, invalid or overdue (or cancelled according to one year).

5. Points cannot be transferred to other users.

6. The value of the integral is accurate to one place (all parts are discarded after the decimal point, not rounded).

7. The relevant preferential products for converting points into commodities will be updated regularly. The quantity of commodities to be exchanged is limited each time.

8. After successful exchange, the corresponding points will be deducted from the account.

9. Once the order is generated, if there is no quality problem, the goods will not be returned or exchanged.

10. As point exchange is a feedback service for members, no invoice is provided for the commodities exchanged in the mall.

11. Virtual goods: inform members of the corresponding recharge card or e-ticket password and card number through SMS.

12. Physical goods: the supplier designates the logistics distributor, and according to the member's choice, the corresponding commodity will be safely and effectively delivered to the member's designated address within 15 days after the successful exchange and receiving the short message, and the member will sign for it.

13. When signing for the goods, it is suggested that the goods should be signed in person. If the goods cannot be signed in person, the name and contact information of the designated signing recipient should be informed when the logistics distributor contacts you.

14. After the consignee confirms and signs, the representative has confirmed the name and quantity of the goods received.